Tideswell vs Terra

Terra is a modern reimagining of Tideswell, built with lessons learned from years of operating government intake infrastructure.

Terra isn’t a fork of Tideswell—it’s a clean-slate rebuild that achieves feature parity while fundamentally rethinking the architecture. This page explains the relationship, the differences, and why we made the choices we did.

The Relationship

Tideswell was the original government intake platform, built to handle benefit applications at scale. It served its purpose well, processing hundreds of thousands of applications. But like all software, it accumulated technical debt. Terra is the successor. Same mission, new architecture. We took what worked in Tideswell, fixed what didn’t, and rebuilt from first principles with modern tools.

Feature Parity Status

Terra has achieved full feature parity with Tideswell. Here’s how the features map:

Core Intake Features

Feature	Tideswell	Terra	Notes
Form builder	Drag-drop	Drag-drop	Terra uses dnd-kit, modern UX
Conditional logic	JSON rules	JSON conditions	Same power, cleaner syntax
Multi-language	✓	✓	Terra has auto-translation
File uploads	S3	Supabase + Drive	Terra adds Google Drive option
Submissions	MongoDB	PostgreSQL	Terra adds encryption at rest
Status tracking	✓	✓	Same statuses
Applicant portal	✓	✓	Terra rebuilt with RSC

Form Lifecycle

Feature	Tideswell	Terra	Notes
Draft/Published versions	✓	✓	Terra stores both schemas
Scheduled publishing	`autoPublishAt`	`published_at`	Same feature, clearer naming
Scheduled closing	`autoCloseAt`	`closes_at`	Same feature, clearer naming
Form freezing	`frozen` flag	`frozen` flag	Prevents edits after first submission
Outcome field	✓	✓	Applicant-visible result text

Identity & Verification

Feature	Tideswell	Terra	Notes
ID verification	Plaid	Plaid	Same integration
Bank verification	Plaid	Plaid	Same integration
Address lookup	Smarty	Smarty	Same integration
Anonymous forms	✓	✓	`is_anonymous` flag
Applicant identity	Account model	`applicants` table	Terra normalizes across forms

Integrations

Feature	Tideswell	Terra	Notes
Webhooks	Custom triggers	Webhook configs	Terra adds event history
Airtable sync	✓	✓	Terra adds connection testing
Email notifications	Custom	Resend	Terra uses React Email templates
SMS notifications	Twilio	Twilio	Same integration
Google Drive	✓	✓	File uploads to shared drives

Compliance & Audit

Feature	Tideswell	Terra	Notes
Audit logging	MongoDB events	`audit_logs` table	Terra is more comprehensive
Geolocation capture	IP + Cloudflare	IP + Vercel/CF	Same data, anonymized
PII encryption	Partial	Field-level	Terra encrypts at submission
Data retention	Manual	Soft delete + cleanup	Terra has automated cleanup

Architectural Differences

Database: MongoDB → PostgreSQL

Why we changed:

MongoDB (Tideswell)	PostgreSQL (Terra)
Flexible schema	Flexible via JSONB
Document queries	SQL + JSONB operators
Manual relations	Foreign keys
GridFS for files	Supabase Storage
Mongoose ODM	Raw SQL + DAL

PostgreSQL gives us:

ACID transactions for multi-step operations
Foreign key constraints that prevent orphaned records
Row Level Security at the database layer
JSONB for schema flexibility without sacrificing structure

Auth: Custom → WorkOS

Why we changed: Tideswell rolled its own authentication. It worked, but required ongoing maintenance for security patches, session management, and OAuth providers. Terra uses WorkOS because:

SSO (SAML, OIDC) is built-in for enterprise clients
MFA is handled by the provider
Security patches are their responsibility
We focus on intake, not auth

Queue: File + Memory → Database

Why we changed: Tideswell used a file-based queue with in-memory fallback. This caused problems:

Jobs lost on server restart
No visibility into queue state
Hard to debug failed operations

Terra uses a database-backed queue:

-- Every async operation is a row
CREATE TABLE async_operations (
  id UUID PRIMARY KEY,
  operation_type TEXT,
  status TEXT DEFAULT 'pending',
  payload JSONB,
  attempts INTEGER DEFAULT 0,
  max_attempts INTEGER DEFAULT 3,
  next_attempt_at TIMESTAMPTZ,
  created_at TIMESTAMPTZ DEFAULT NOW()
);

Benefits:

Durable: Jobs survive restarts
Visible: Query the table to see queue health
Debuggable: Failed jobs have error messages
Scalable: Multiple workers can claim jobs

Frontend: Express + EJS → Next.js + RSC

Why we changed:

Express/EJS (Tideswell)	Next.js/RSC (Terra)
Server-rendered HTML	Server Components
jQuery for interactivity	React for interactivity
Manual bundling	Automatic code splitting
API routes for data	Server Actions
Separate admin app	Unified app

React Server Components give us:

Type safety across client/server boundary
Automatic code splitting per route
Streaming for large pages
Server Actions that are just function calls

What We Kept

Not everything changed. These patterns worked well in Tideswell and survived into Terra:

JSON Form Schema

Both platforms store form definitions as JSON. The schema structure is similar:

// Works in both platforms (with minor differences)
{
  elements: [
    { type: "text", id: "name", label: { en: "Full Name" } },
    { type: "choice", id: "program", options: [...] },
    { type: "group", id: "address", elements: [...] }
  ]
}

Async-First Submission Flow

Both platforms follow the same pattern:

Validate and save submission (sync)
Queue integrations (async)
Process queue (background worker)

This ensures submissions never fail due to integration issues.

Multi-Language as Core

Both platforms treat translations as first-class citizens. Every label, error message, and piece of content supports multiple languages through the I18nString pattern.

Audit Everything

Both platforms log every significant action. The implementation differs (MongoDB events vs PostgreSQL table), but the philosophy is identical.

Migration Path

Moving from Tideswell to Terra isn’t automatic—the data models are different enough that a migration script is required. Key mappings:

Tideswell	Terra
`Form` document	`forms` row + JSONB schema
`Submission` document	`submissions` row + encrypted JSONB data
`Account` document	`applicants` row
`WebhookTrigger` document	`webhook_configs` row
`WebhookEvent` document	`webhook_events` row
`Question` embedded	Element in schema JSONB

The form schema itself is largely compatible—Terra can import Tideswell form definitions with minor transformations.

Why Not Fork?

We could have forked Tideswell and incrementally improved it. We didn’t because:

Tech debt compounds: Tideswell’s architecture made certain improvements expensive. Changing the database, auth system, or queue would have required touching every file.
Clean slate enables experimentation: We could try RSC, Zustand, Zod, and other modern tools without worrying about breaking existing code.
Documentation opportunity: A fresh codebase meant we could document everything from day one, rather than trying to document organic growth.
Type safety throughout: TypeScript in a greenfield project is trivial. TypeScript retrofitted onto a JavaScript codebase is painful.

The tradeoff: we lost Tideswell’s battle-tested edge cases. But we gained a codebase that’s maintainable for the next decade.

Going Forward

Terra is now the primary platform. Tideswell remains operational for existing deployments, but new features land in Terra first. Our commitment:

Feature parity: Anything Tideswell can do, Terra can do
Migration support: We’ll help teams move from Tideswell to Terra
Shared learnings: Bugs found in Tideswell inform Terra’s design

Summary

Aspect	Tideswell	Terra
Database	MongoDB	PostgreSQL
Framework	Express + EJS	Next.js + RSC
Auth	Custom	WorkOS
Queue	File + Memory	Database
Language	JavaScript	TypeScript
State	Redux	Zustand
Forms	Formik	react-hook-form
Styling	SCSS	Tailwind

Same mission. Modern architecture. Lessons learned.

Next Steps

Design Philosophy

The principles behind Terra’s decisions

Core Concepts

Mental models for understanding Terra

Foundation

Core Systems

Features

Integrations

Production Review

Operations

Reference

Tideswell vs Terra

Tideswell vs Terra

The Relationship

Feature Parity Status

Core Intake Features

Form Lifecycle

Identity & Verification

Integrations

Compliance & Audit

Architectural Differences

Database: MongoDB → PostgreSQL

Auth: Custom → WorkOS

Queue: File + Memory → Database

Frontend: Express + EJS → Next.js + RSC

What We Kept

JSON Form Schema

Async-First Submission Flow

Multi-Language as Core

Audit Everything

Migration Path

Why Not Fork?

Going Forward

Summary

Next Steps

Design Philosophy

Core Concepts

Foundation

Core Systems

Features

Integrations

Production Review

Operations

Reference

Documentation Index

​Tideswell vs Terra

​The Relationship

​Feature Parity Status

​Core Intake Features

​Form Lifecycle

​Identity & Verification

​Integrations

​Compliance & Audit

​Architectural Differences

​Database: MongoDB → PostgreSQL

​Auth: Custom → WorkOS

​Queue: File + Memory → Database

​Frontend: Express + EJS → Next.js + RSC

​What We Kept

​JSON Form Schema

​Async-First Submission Flow

​Multi-Language as Core

​Audit Everything

​Migration Path

​Why Not Fork?

​Going Forward

​Summary

​Next Steps

Design Philosophy

Core Concepts

Tideswell vs Terra

The Relationship

Feature Parity Status

Core Intake Features

Form Lifecycle

Identity & Verification

Integrations

Compliance & Audit

Architectural Differences

Database: MongoDB → PostgreSQL

Auth: Custom → WorkOS

Queue: File + Memory → Database

Frontend: Express + EJS → Next.js + RSC

What We Kept

JSON Form Schema

Async-First Submission Flow

Multi-Language as Core

Audit Everything

Migration Path

Why Not Fork?

Going Forward

Summary

Next Steps